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Tenant Q&A

A: You must submit a rental application and answer all questions on the form. All adults living in the rental unit over the age of 18 must complete an application and meet qualification requirements. You must pay the $35 (per individual), nonrefundable application fee. An additional $35 application fee will be charged for each co-tenant over 18 years of age. We will determine whether, from your responses to the application questions, you qualify for the unit you are applying for. If you do not, we will reject your application. If you do, we will check your credit report, criminal history, and employment and rental references to confirm that they meet our rental criteria. If you meet our criteria, we will approve your application. This process takes 24 to 48 hours. We process only one application at a time for any of our rental units. If you are interested in renting a property that has an application pending on it, we can accept back-up applications. You will not be asked to pay an application fee if you submit a back-up application. If the first application is rejected, we will call the person(s) who submitted the first back-up and give them an opportunity to apply and at that time collect the fee.
A: Your combined monthly income should be at least two and a half times the monthly rent and must be verifiable. You must have satisfactory rental references from at least two prior landlords or for at least the last two years. If you have ever been evicted or sued for any lease violation, we may reject your application. Your credit record must currently be satisfactory. If your credit history shows any unpaid debts, we may reject your application.
A: Our application fee covers our costs to screen you as a Tenant. This includes not only the application report fee, but also the time our staff must take to collect and verify the information on your application and make a decision on your application. Therefore, the $45.00 fee is nonrefundable because we incur the costs of processing your application regardless of whether your application is approved or declined.
A: You can make automatic payments from your checking or savings account that will deduct your monthly rental amount on the 1st or 5th of the month. To pay your rent electronically please contact us. You will also be able to set it to auto pay each month.
A: You should inform your Account Executive of the date which you expect to pay your rent. Upon doing so, you must include the late fee.
A: You may call our office or go to our website and fill out a maintenance request If you have an emergency please call.
A: The tenant is responsible to pay for tenant caused damage during their tenancy. Some of these types of items are: light bulbs, smoke detector batteries and broken windows. If a call to the maintenance department is made for this type of repair, the tenant will end up being “billed back” for the materials and labor charges.
A: At the time of the work order request it is unknown what the reason for the plumbing back ups are. Once a plumber is dispatched and has cleared the line there are several indicators as to what the cause is. The tenant would not be responsible for the things beyond their control such as a damaged sewer line or a clogged line due to tree roots. The tenant would be responsible for the plumbing charges if inappropriate items were put down the drain or flushed in the toilet, such as potato peelings, or accidentally dropped children’s toys.
A: Michael Anthony Properties (MAP) is only an agent for the owner and can not spend the owner’s money without their permission. MAP does not always have the owner’s permission to send out a technician. A repair would not be authorized for several reasons; such as the owner performs maintenance himself, we have to contact a home warranty company or the owner has their own handyman. We try hard to satisfy all tenants’ requests but ultimately must follow the owner’s instructions. At the time of the repair request, you should be notified if there is any kind of possible impediment to complete your repair request.
A: When an appointment is made with you for a technician to come out and make a repair, you are given a time window for the expected arrival. If you are not able to be there then you must have somebody there over the age of eighteen years old to allow the technician in to make the scheduled repair. If for any reason you have to leave or forget about the appointment and the technician comes and you or another adult is not there you will be charged for a missed service call. If you know in advance that you are unable to make a scheduled appointment a call or email to the maintenance department at MAP twenty-four hours in advance will prevent you from getting charged for the missed appointment.
A: The owner’s insurance does not cover, and cannot be responsible for: A) damage to any of your personal property in your rental unit regardless of the cause, or B) any injuries occurring in your rental unit to you or your guests which are caused by your negligence. For this reason, you are required to purchase a renter’s (personal property and general liability) insurance policy, and we also ask that you provide us with a copy of the policy and add MAP and the owner as additionally insured. The monthly cost is extremely low.
A: Upon expiration of your one year lease agreement, your lease automatically becomes a month to month lease and unless you specifically request a new one year lease.
A: To remove someone from your Lease, you will need to have said tenant write a formal 30 day notice stating his or her desire to waive all right and liability to the apartment. We will then need to re-evaluate your financial situation to see if you still qualify to rent the home. Please call our office for more information.
A: In most cases, we do not allow tenants to breach their lease contract. However, if you are approved to do so, you will be required to show your unit until it is rented as well as cover the rent, pay for the new tenant fee and advertising fee’s until the new tenant begins paying rent.
A: No. Your security deposit cannot be used has last month’s rent.
A: Under the California Landlord Tenant Law, you are entitled to the return of your security deposit to you within 21 days from the date MAP receives the keys.